At Cove Forge Behavioral Health System, we strive to make the referral process one that is as smooth and streamlined as possible. We take great pride in the relationships that we have built with referring professionals, and we aim to make the process one that is truly beneficial for all involved.
The referral process begins in the same way that the admissions process does. Referents are able to contact the admissions department at any time, 24 hours a day, 7 days a week. A trained admissions coordinator will ask questions about the individual’s history and the individual’s family history. The admissions coordinator will then inquire about any medical or mental health complications that the individual may have. If the individual being referred for services at Cove Forge is currently in the hospital, the medical director will review his or her hospital records to ensure that he or she is medically appropriate for and able to be well cared for at Cove Forge.
Once all of this information has been obtained, and the individual is determined to be appropriate for the type of programming offered at Cove Forge, the admissions coordinator will confirm a bed date for admission and set up transportation if needed.
Here at Cove Forge, our staff works closely with referral sources while individuals are in our care in order to ensure that they are consistently updated during the individuals’ stays with us. We require that the individuals who are participating in treatment sign a confidential release of information consent form to grant us permission to speak with the referral sources throughout their time in treatment.
Many of the referrals made to Cove Forge Behavioral Health System are self-referrals, however, we also work with closely with a number of different entities who have served as referents. Examples of such referral sources include, but are not limited to, the following:
- Drug and alcohol outpatient service offices
- Mental health outpatient service offices
- Private clinicians
- Employee Assistance Program (EPA) professionals
- Insurance companies
- Family members
If you believe that someone in your care could benefit from the comprehensive services offered at Cove Forge Behavioral Health System, please do not hesitate to contact us today. Our knowledgeable admissions staff will be able to guide you through the process and answer any questions that you may have. Whatever the individual’s needs may be, the staff at Cove Forge will help you determine the best course of action to take.