Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cove Forge Behavioral Health Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Cove Forge Behavioral Health Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Frequently Asked Questions

You probably have many questions about treatment, our programs and more. We’ve provided answers to frequently asked questions.

Do you provide transportation?

Yes! We provide transportation to and from our facilities. Rides home will be given when treatment is completed.

Will I receive payment options for my treatment?

Our admissions department will work with you to first verify any commercial or state insurance you might already have, and they will also see if we are in your insurance network. If these resources are of no help, we will work to assist you with funding options.

Can I have visitors while in treatment?

Of course! Your counselor will approve any and all visitors prior to their visits, which are held on Sundays between 1:30PM and 3:00PM. All visitors must attend a family program day prior to visiting, and each visitor must be placed on an approved list.

Is smoking permitted?

Smoking is permitted during free time and during breaks in approved smoking areas. You are allowed to have loose leaf tobacco on the premise but they MUST BE FACTORY SEALED AT TIME OF ADMISSION. Twice per week, you will have the chance to purchase cigarettes and other items such as stamps and personal effects.

Can I receive mail?

Yes! Individuals are permitted to receive letters and cards during their stay. Packages are prohibited unless approval has been granted by the counselor and/or clinical supervisor. Any packages that are sent without prior approval will be returned to sender. Individuals are informed of the package policy prior to and upon admission. Clients can purchase tobacco products and toiletry items twice a week during store runs.

Mail is distributed at 4 p.m. Monday-Friday. Please note that mail is not delivered to the facility on Saturdays and Sundays.

Can I receive money?

Yes! The best way for loved ones to send money is to send a money order. Money orders must be made payable to White Deer Run.

Can I use the phone, and when will I be allowed to do so?

You can make phone calls during free time through your primary counselor. Please note all calls are limited to 10 minutes.

Where can I keep my personal belongings and money?

We encourage you to leave all valuables at home (including jewelry and large sums of money), because anything you bring with you to treatment will be your responsibility.

Is there medical and nursing staff on site?

At Cove Forge, we have a Medical Director, a psychiatrist, a physician, PAs, and a 24-hour nursing staff.

Marks of Quality Care
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Pennsylvania Department of Drug & Alcohol Programs
  • Glasser Quality Organization
  • The Jason Foundation